(Tip: measure your pet to check the perfect size - LENGTH: from the neck to the base of the tail; HEIGHT: from the feet to the top of the shoulder).
For the best experience
1. The size of the product is measured manually, there may be a discrepancy of 3-5 cm.
2. Measure the size of your pet before buying to choose the right product, if you do not know how to measure it, you can ask customer service by email info@purrpy.com
3. We will send you a mat for free if you buy the carrier, but each mat varies according to different products.
4. If your pet does not enter the carrier, try to calm it down or guide it with the food.
5. The newly disassembled product may have an odor. It will dissipate over time by placing in a ventilated place.
6. All products have a one-year warranty.