Shipping – purrpy

Shipping

*Standard shipping is FREE on all orders over $59.*

The motivation of PURRPY is to provide all our customers with the best choise of shipping, wherever they are. Every day we ship to more than a hundred customers all around the world, which permit us always provide the service most accurate.

Time for wrap up: Confirmation of the order, monitor the quality and wrap up. All of the orders are sent to the factory with in 24 hours.

Nacional orders of AU/UK 
Prepare the package:1-3 work days.

Shipping Method Shipping Charge  Order Delivered
  • Free shipping from $39
Free
15-20 Business Days
  • Express shipping 
$7.9
 7-12  Business Days
  • DHL/FEDEX/TNT
$14.9
  3-7   Business Days

 

Nacional orders of CA
Prepare the package:1-3 work days.

FEDEX
$24.9
  5-7   Business Days

 

Nacional orders of US
Prepare the package:1-3 work days.

FEDEX
$17.9
  5-7   Business Days

 

Monday - Friday, 12:00 to 23:00 *Expedited Shipping: We offer five types of express delivery in DHL, FEDEX, UPS, TNT and DDP.
DHL may be taxed, if you choose, it means that you know and accept this risk.

Saturday&Sunday, 12:00 to 00:00 

Vacations: If there is a holiday coming up we will inform you ahead of time. If you experience any delay in logistics and the shipping of your order you can contact us directly at info@purrpy.com,please include your order number and way-bill number in the email.

How Will My Order Be Shipped?

Purrpy use courier services to ship your order and therefore you must supply a street address as PO boxes are unable to be delivered to. As with most delivery services, the couriers that will deliver your order do not have a standard or set time of the day that goods are delivered. Your order will be delivered on Weekdays only from Monday to Friday and generally only during business hours 8am-6pm. During your checkout process there will be a special delivery instructions comment box if you have any special requests. Please note: not all requests will be able to be made, however we will attempt to ensure we provide the best service we can.#

Do I need to be home to receive my delivery?

If you are not home when the courier attempts to deliver your order they will typically leave a note or calling card. This calling card usually contains the details needed to contact the courier to arrange a suitable re-delivery date. The courier will attempt to deliver your order two times however if for any reason you do not contact them and/ or they are unable to contact you, the delivery may be returned to us.  If returned, we will contact you and either arrange another delivery (at an additional cost to you), or we will arrange a refund of the order value less any incurred delivery costs.

If for some reason the product is exhuasted, you will see the note that there is a estimate shipping period under the button "Add to cart", please make sure that you aware of it.  Effected by the Covid-19, there may be a delay of shipping.

Each package is well-protected, which garantee that it does not damage during the shipping: it is worth waiting.😽

 

 

*The product Eggshell and Travel kennel does not apply to this policy. 
*Expedited Shipping: We offer five types of express delivery in DHL, FEDEX, UPS, TNT and DDP.
DHL may be taxed, if you choose, it means that you know and accept this risk.

Monday - Friday, 12:00 to 23:00
Saturday&Sunday, 12:00 to 00:00 

Vacations: If there is a holiday coming up we will inform you ahead of time. If you experience any delay in logistics and the shipping of your order you can contact us directly at purrpystore@gmail.com,please include your order number and way-bill number in the email.

How Will My Order Be Shipped?

Purrpy use courier services to ship your order and therefore you must supply a street address as PO boxes are unable to be delivered to. As with most delivery services, the couriers that will deliver your order do not have a standard or set time of the day that goods are delivered. Your order will be delivered on Weekdays only from Monday to Friday and generally only during business hours 8am-6pm. During your checkout process there will be a special delivery instructions comment box if you have any special requests. Please note: not all requests will be able to be made, however we will attempt to ensure we provide the best service we can.#

Do I need to be home to receive my delivery?

If you are not home when the courier attempts to deliver your order they will typically leave a note or calling card. This calling card usually contains the details needed to contact the courier to arrange a suitable re-delivery date. The courier will attempt to deliver your order two times however if for any reason you do not contact them and/ or they are unable to contact you, the delivery may be returned to us.  If returned, we will contact you and either arrange another delivery (at an additional cost to you), or we will arrange a refund of the order value less any incurred delivery costs.

If for some reason the product is exhuasted, you will see the note that there is a estimate shipping period under the button "Add to cart", please make sure that you aware of it.  Effected by the Covid-19, there may be a delay of shipping.

Each package is well-protected, which garantee that it does not damage during the shipping: it is worth waiting.😽